Performance & Quality

Our goal is to understand your needs and thereby shape our approach to be the best possible solution. From the beginning, our platform has been designed with customization built in.
Product Tour: the convergence of quality and performance
To reduce the load time of a 3D asset, the zoom level can be locked. To show off quality and gamify the experience, add hotspots to the 3D model. Once clicked, high-res photos will be loaded to show craftsmanship and material detail

3D Assets

  • High quality assets can be generated with very limited starting assets, such as photos, scans and cut sheet.
  • For the proof-of-concept work on these pages, our artists and designers referenced product photography, physical swatches collected in-store, and Arhaus’ 3D block models.
  • Complex additive configurators require another input: assembly logic. Generally intuitive, assembly logic lays out the rules needed to build Arhaus modular collections.
  • Built to universally-accepted standards, our 3D assets have maximum portability and are compatible everywhere. Epigraph was an early adopter of Khronos standards; our models are native GLB format.
  • In terms of file management and data transfer, ours is a full-service, concierge experience which minimizes internal resources required and maximizes scalability.

Quality assurance

Our 3D models are simulations of your physical products, so we begin the modeling process by getting to know those products. We’ll study your photography, visit your showrooms, and interact with any samples you may provide. Familiarity with the form, finish and upholstery prepares us to create assets that accurately reflect their unique features and qualities.

The assets are developed internally with the highest attention to detail, consistent with our own exacting standards, Arhaus-specific specifications and our internal QA process.

We ensure model and material accuracy, in terms of product representation, as well as technical standards/requirements. Work is presented to your team for review only when these rigorous criteria are met.

INTEGRATIONS

SHOPIFY INTEGRATION

Once your 3D assets are ready for distribution to Shopify, our team requires only a few pieces of info:
• The Shopify store URL and any staging URLs.
• A unique Shopify Product ID/SKU per 3D model.

Next, an Epigraph Implementation Expert will meet with your team to provide support on enabling 3D, AR, and Customizer content on your Shopify website. Our team will walk through the following:
• Importing the Epigraph-AR Web Component Script.
• Set up and customization of 3D Viewers and AR Buttons.
• Configurator/Customizer integration with the Shopify Cart.

Publish the changes and see 3D content live in your store.

From here, Epigraph will assist in maintaining your 3D content for you, meaning you can rest easy knowing it’s in the hands of industry experts.


3D CHANNEL DISTRIBUTION

Google - Distribute your assets to Google Merchant and Manufacturing Center to enable 3D content within search results, providing better exposure to your website and products.

Distribution channels - Ace Hardware, Amazon, Google Merchant, Home Depot, Lowes, Magento, Shopify.

Platform agnostic - Epigraph can run on any site where you can add a <script> or <iFrame>

3D CHANNEL DISTRIBUTION

Google - Distribute your assets to Google Merchant and Manufacturing Center to enable 3D content within search results, providing better exposure to your website and products.

Distribution channels - Ace Hardware, Amazon, Google Merchant, Home Depot, Lowes, Magento, Shopify.

Platform agnostic - Epigraph can run on any site where you can add a <script> or <iFrame>

EPIGRAPH ECOSYSTEM VS FILE PROVIDER

Epigraph
• Edge distribution. This drastically cuts down on load times while improving user experience.
• When we add new functionality to our platform, you continue to benefit. We are constantly improving our products to ensure compliance with industry standards.
• Epigraph can version and redistribute models as they are updated. No need to hunt down pages and channels to update asset URLs.
• Unified analytics. Epigraph will provide analytics on the usage of your assets across our ecosystem.
• Zero(0) minutes of downtime over the last 90 days (100% uptime).
• 99.99% SLA available for Enterprise level accounts.

File Provider
• Self-hosted or hosted via a single CDN
• File compression methods may not be supported, meaning longer load times and worse user experience.
• If a model needs to be updated due to branding or label changes, you’ll need to redistribute it yourself.

Why GLB?

We have built all of our technology to support the Khronos glTF2.0 standard.

If you need to redistribute an asset somewhere Epigraph doesn’t support, simply download a glTF or glB version of the asset and distribute it however you need.

Why GLB?

We have built all of our technology to support the Khronos glTF2.0 standard.

If you need to redistribute an asset somewhere Epigraph doesn’t support, simply download a glTF or glB version of the asset and distribute it however you need.

Epigraph Roadmap